Terms of Service
Overview
This website is operated by Sophie’s Boutique Melbourne. Throughout the site, the terms “we”, “us”, and “our” refer to Sophie’s Boutique Melbourne. We provide this website, including all information, tools, and services available, subject to your acceptance of these Terms of Service, along with any additional policies referenced herein.
By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service. These terms apply to all users of the site, including browsers, customers, and contributors of content. If you do not agree to these terms, you may not access or use our services.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products online.
Section 1 – Online Store Terms
By using this site, you confirm that you are at least the age of majority in your place of residence. You may not use our products or services for any unlawful purpose or violate any applicable laws. Any breach of these terms may result in immediate termination of service.
Section 2 – General Conditions
We reserve the right to refuse service to anyone at any time for legitimate reasons. Content you submit (excluding payment information) may be transferred across networks. Payment details are always encrypted during transmission.
You may not reproduce, duplicate, sell, or exploit any part of the service without written permission from us.
Section 3 – Accuracy of Information
We make every effort to ensure information on our website is accurate and up to date. However, content is provided for general information only and should not be relied upon as the sole basis for decisions.
Section 4 – Prices and Service Modifications
Product prices are subject to change without notice. We reserve the right to modify or discontinue any part of the service at any time without liability.
Section 5 – Products
Products are available online only and may be offered in limited quantities. All purchases are subject to our Refund Policy. We strive to display products accurately but cannot guarantee exact colour representation across all devices.
Section 6 – Billing and Account Information
We reserve the right to refuse or cancel orders at our discretion, including orders that appear to be placed by resellers or distributors. If an order is changed or cancelled, we may attempt to notify you using the contact details provided at checkout.
Section 7 – Third-Party Tools and Links
We may provide access to third-party tools or links. These are provided “as is” and we are not responsible for their content, accuracy, or functionality.
Section 8 – User Submissions
Any comments, feedback, or suggestions you submit may be used by us without restriction. We are under no obligation to maintain submissions in confidence or provide compensation.
Section 9 – Personal Information
Your submission of personal information is governed by our Privacy Policy.
Section 10 – Errors and Omissions
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate, at any time without prior notice.
Section 11 – Prohibited Uses
You may not use the site or its content for unlawful activities, infringement of intellectual property rights, harassment, submission of false information, or interference with site security.
Section 12 – Disclaimer of Warranties and Limitation of Liability
Our services are provided “as is” and “as available.” We do not guarantee uninterrupted or error-free service. To the fullest extent permitted by law, Sophie’s Boutique Melbourne shall not be liable for any direct or indirect damages arising from use of the service or products purchased.
Section 13 – Indemnification
You agree to indemnify and hold harmless Sophie’s Boutique Melbourne from any claim arising out of your breach of these Terms of Service.
Section 14 – Severability
If any provision of these terms is found unenforceable, the remaining provisions shall remain in full force.
Section 15 – Termination
These terms remain effective unless terminated by either party. Obligations incurred prior to termination shall survive.
Section 16 – Entire Agreement
These Terms of Service, together with our policies, constitute the entire agreement between you and us.
Section 17 – Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Australia.
Section 18 – Changes to Terms
We reserve the right to update or replace these Terms of Service at any time. Continued use of the site constitutes acceptance of any changes.
Section 19 – Contact Information
Questions about these Terms of Service can be directed to us at:
📧 Email: support@sophiesboutique-melbourne.com
📍 Business Address:
14 Woodlands Grove
Malvern East VIC 3145
Australia
🕘 Customer Service Hours:
Monday – Friday | 9:00 am – 6:00 pm (AEST)