Shipping Policy

Shipping Policy – Sophie’s Boutique Wellington

At Sophie’s Boutique Wellington, we believe that online shopping should be easy, reliable, and worry-free. That’s why we proudly ship all orders with NZ Post, New Zealand’s most trusted delivery service, and offer Free Shipping on every order — no minimum spend required.

Why NZ Post?

We chose NZ Post because it is:

  • Reliable and nationwide – they reach every corner of New Zealand, from major cities to the most rural areas.

  • Fast and trackable – every parcel comes with a tracking number, so you can follow your order every step of the way.

  • Trusted by Kiwis – NZ Post is the most recognized and dependable courier service in the country.

Delivery Times

  • Standard delivery: 2–5 business days (depending on location).

  • Rural areas: Allow an extra 1–2 days.

Free Shipping – Always

  • We believe in keeping things simple — that’s why shipping is always free, no matter the size of your order.

  • No hidden fees, no minimum spend. Just straightforward shopping.

Order Processing

  • Orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).

  • Once shipped, you’ll receive a confirmation email with your tracking link.

Delays & Support

While NZ Post delivers most parcels on time, occasional delays may happen due to weather or courier demand. If your order hasn’t arrived within 10 business days, please contact us:
📧 sophiesboutique.wellington@gmail.com

✨ In short: At Sophie’s Boutique Wellington, you always enjoy free shipping, safe delivery with NZ Post, and full tracking, so you can shop online with confidence and peace of mind.